Terms and conditions

1. Interpretation – General
In these conditions : “Client” the person, firm, company or organization for whom At Your Service, has agreed to provide the Services in accordance with these conditions; “AYS” At Your Service S.A.R.L.; “Contract” the contract for the provision of services which shall be governed by these conditions; “Services” means the services provided by AYS to or for the Client; “Charge” means the Charge payable by the Client to AYS as notified by AYS on a regular basis.
AYS is entitled to alter or revise these conditions periodically on reasonable written notice to the Client without any liability to the Client.

AYS’ normal hours are from 9:00 – 19:00, Monday through Friday. Where AYS is required to provide services outside these hours AYS shall be entitled to Charge the Client at a higher hourly rate. This change will be communicated to the Client in writing. Outside normal hours, the Client may reach an AYS representative by telephone, fax or e-mail as needed. AYS will respond to all messages left by the Client as soon as reasonably possible.
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